1. Information We Collect

To provide reliable and timely home appliance repair services, we collect the following types of information:

a. Personal Information:

• Your full name
• Contact details (phone number, email address, service address)
• Payment details (for secure transaction processing)

b. Non-Personal Information:

• Appliance details (brand, model, nature of issue)
• Service preferences and past interactions
• Device/browser info (IP address, OS, browser type)

c. Cookies & Tracking:

Our website may use cookies and similar tools to enhance functionality, remember preferences, and understand how visitors use our site. You can modify cookie settings anytime through your browser.

2. How We Use Your Information

• Service Scheduling & Delivery: To arrange visits and provide accurate repair solutions.
• Customer Support: To address your service requests and complaints efficiently.
• Secure Payments: For billing and transaction verification.
• Communication: To share service updates, offers, or reminders (only if you've opted in).
• Legal Compliance: As required by government or legal authorities.

3. Sharing of Information

We do not sell or rent your personal data. However, your information may be shared in the following situations:

• Technicians & Payment Partners: Only with trusted service professionals or payment processors for smooth operations.
• Legal Obligations: If required by law or to enforce our rights.
• Business Changes: If our business structure changes, user data may be part of that transfer.

4. Data Security

We take your data security seriously and have the following precautions in place:

• Use of secure and verified payment gateways
• Limited access to customer data
• Routine checks to prevent data misuse

However, no method of internet transmission is 100% secure. While we do our best, we cannot guarantee absolute protection.

5. Your Rights

You have full control over your personal data and may:

• Request access or correction of your information
• Ask us to delete your data (unless required for legal/accounting purposes)
• Unsubscribe from marketing messages by following the link in our emails or contacting us directly

6. Data Retention

We retain personal data only for as long as necessary to complete services, meet legal requirements, or resolve disputes.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. Please read their respective privacy policies before submitting personal data.

8. Changes to This Privacy Policy

We may occasionally update this policy to reflect service or regulatory changes. Revised versions will be posted on this page with a new effective date.

9. Contact Us

If you have any questions or concerns, please contact us:

24x7 Home Appliance Repair Dehradun
📧 Email: appliancesservicehome434@gmail.com
📞 Phone: +91-7088686868